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Apple confirms an inner-display issue on a small number of iPhone Duo units

Gurman first reported that Apple was investigating cracked iPhone Duo screens. Apple then told reporters it is aware of the issue.

Leaked on 26 October 2026

Screenshot of @markgurman's X post: NEW: iPhone Duo screen-cracking issue is real. Apple hasn’t given stores or customer service representatives guidance but the company is inv
@markgurman's post on X, with counts as of 09 Nov 2026 12:49 UTC. Live post on X

Mark Gurman (@markgurman) reported on October 26 that the iPhone Duo screen-cracking problem was real and that Apple was investigating. The same day, Apple told reporters it is aware of "an issue impacting the inner display" on a "small number of iPhone Duo units," as The Verge reported.

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Owners have described a bright line running from the center of the inner screen toward the right side. Apple says affected owners should contact AppleCare for a replacement. Digital Trends also reported that Apple is replacing broken units.

Apple confirmed the issue. How many devices are affected, and what causes the cracks, is not known.

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