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Confirmed

SEGA says 2.19 million newsletter email addresses leaked via a contractor

Unauthorized access hit the Arara Message delivery service. SEGA says passwords and payment data were not exposed.

Leaked on 09 November 2026

Screenshot of the SEGA notice page: 業務委託企業への不正アクセスによる個人情報流出に関するお詫びとお知らせ|株式会社セガ
Screenshot of the SEGA notice “業務委託企業への不正アクセスによる個人情報流出に関するお詫びとお知らせ|株式会社セガ”, captured 09 Nov 2026 12:14 UTC. Source: SEGA

SEGA disclosed that unauthorized access to Arara Message, the email delivery service it used for newsletters, leaked 2,196,044 email addresses, Game*Spark reported on November 9. Hackmanac (@H4ckmanac) flagged the disclosure on X.

Leakly track record

Of those, 92,273 also included "information associated with the distribution," Game*Spark says. SEGA confirmed that names, dates of birth, addresses, phone numbers, credit card information and login passwords were not compromised, and that SEGA Account email addresses are not affected.

SEGA disclosed the breach itself. The investigation with Arara is ongoing.

Sources